Education and Training methods are interactive – role-plays, supporting videos, coaching, group/team participation, presentations, experiential learning, discussions and sharing ideas, summarising, assignments, feed-back, various assessment methods, self analysis and theory.
Higher confidence levels, improving self esteem, assertive behaviour, diminishing anxiety and stress levels, using time efficiently, delegating to empower others, positive and open body language, the ability and courage to address difficult issues effectively, building positive interpersonal relationships, improving performance and self motivation, communicating confidently, conveying spoken information with impact , the ability to persuade and influence, improved listening skills, delivering effective presentations, behaving with integrity, and demonstrating sound business ethics thereby building relationships and trust.
360 degree assessments – pre, post and 6 weeks later
written feed back
Certificate of competence